1. Q: How can I order
A: You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.
2. Q: Why should I buy online?
A: Speeding up the process. By ordering online you will you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.
Traceability: You will have easy access to all of your previous orders any time you want.
Reordering: you can make a re-order anytime based on your previous orders by only couple of clicks. This will save time and effort as you don’t need to go through all the documents and emails from the past.
3. Q: What information should I input when ordering?
A: our online ordering system will ask for all the important information you should submit.
4. Q: What payment methods can I use?
A: You can use all the major credit cards. We also accept sezzle payment.
5. Q: What should I do if the payment is not accepted?
A: Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can't make the payment, please contact your bank to authorize the transaction.
6. Q: What are the delivery charges?
A: Delivery charges are dependent on the shipment requirements.
7. Q: Can I cancel my order?
A: If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product. Please contact firstname.lastname@example.org
8. Q: Do you have the product in stock?
A: All the products which are shown on our site are available.
9. Q: How to contact customer service?
A: If you have question regarding our online store (ordering, account questions, technical questions), please contact email@example.com
10. Q: Can I return a product?
A: If you want to return a product, please contact firstname.lastname@example.org
11. Q: Can I track my order?
A: We will send you the tracking code of the shipment when the parcel has been sent.
12. Q: Shipping time?
A: Shipping time will be confirmed in your tracking email.
13. Q: Shipping cost?
A: Shipping costs are dependent on your location and products on your order.